Presently Two types of suburban tickets could be booked through Mobile phones viz
Paper ticket through ATVM (Physical ticket).
Paperless ticket (Virtual ticket)
For travel on Chennai Beach – Chengalpattu, Chennai Beach/Chennai Central – Tiruvallur, Chennai Beach/Chennai Central – Gummidipundi and Chennai Beach – Velachery sections, passengers booking tickets through their Mobile phones must take a printout of their ticket through ATVM before commencing journey, provided the journey is not commencing and ending within Chennai Egmore and Tambaram stations (both inclusive) for which paperless ticket/virtual ticket is allowed. Printout facility for Mobile ticket booking is enabled at the following stations:
1. Chennai Beach
8.Saidapet
15.Tambaram
22.Chennai Central
2.Chennai Fort
9.Guindy
16.Perungalathur
23.Permabur
3.Chennai Park
10.St.Thomas Mount
17.Park Town
24.Ambattur
4.Chennai Egmore
11.Pazhavanthangal
18.Chepauk
25.Tiruvallur
5.Nungambakkam
12.Pallavaram
19.Thirumayilai
26.Tiruvottiyur
6.Kodambakkam
13.Chrompet
20.Thiruvanmiyur
27.Minjur
7.Mambalam
14.Tambaram Sanatorium
21.Velachery
28.Gummmidipundi
The user will be given a one Time Password (OTP) through SMS which has to be used for taking the Printout of ticket from the ATVM installed at the journey commencing station. This ATVM ticket print-out/Physical ticket should be shown to ticket checking staff whenever asked during travel as well as at the exit gate.
Passenger who wants to commence and complete his journey within any railway station between Chennai Egmore and Tambaram (both inclusive) for travel by suburban trains could book his/her ticket through Mobile and the ticket will be made available instantly in his mobile itself. This virtual ticket has to be shown to the ticket checking staff whenever asked and thus the passenger need not take any print out of the ticket.
Travelling Public booking suburban ticket through Mobile are hereby advised that they have to book and show the virtual ticket or physical ticket as the case maybe as stated in the above paragraphs.
Passenger who does not show the virtual ticket or paper ticket (printout) from ATVM on demand by ticket checking staff, he/she will be treated as without ticket and has to pay penal charges as per extant rule.